Billing Policy

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We are a mixed billing practice.

- Pension Card holders and Children under the age of 16 will be bulk billed for general consultations.

- Health Care Card holders and Students will be offered a discount fee for general consultations.

- There is no bulk billing or discount fees available on Saturday.

- Bulk billing is not available for surgical procedures.

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Payments must be made at the time of consultation and can be made via Credit Card or Cash.

Your Medicare rebate can be transferred instantly to your nominated account.

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Long Appointments

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Long Appointments are generally required for the following:

Cervical Cancer Screening

Mental Health Care Plans

Health Assessments

Multiple or Complex Medical Problems

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Appointment Cancellation Policy

 

Please note Balwyn Doctors runs by appointments only. Due to the increasingly high demand for appointments and resultant clinician unavailability, it has become necessary to implement a cancellation policy as follows:

 

If you are unable to attend to your appointment, please let us know as soon as possible so that your appointment may be given to another patient who is in need of the doctor's care. A cancellation fee will be charged if you fail to cancel your appointment 2 hours before the appointment time.

 

Please note the cancellation fee is NOT rebatable through Medicare.

 

No Show Policy Fee

 

Failure to attend an appointment, without notice, will incur a no show fee. Payment of this fee will be required before any further appointments are made.

 

Please note the no show fee is NOT rebateable through Medicare.

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